App support
Something not working, or not sure how to do a task? Check the help centre first, or email us directly.
Email support
Contact
Get in touch
Questions about the app, your subscription or your data all go to one support inbox. Pick the topic below so your message reaches us with the right details.
Billing and subscriptions
Premium is billed by Google Play. Cancelling, refunds and payment methods are handled in your Google Play account.
Manage your subscriptionPrivacy requests
Ask what data we hold about you, or request a correction, under POPIA or GDPR.
Send a privacy requestAccount deletion
Remove your Avelix PDF account and the data linked to it. Files saved on your phone aren't affected.
How to delete your account